My Client Ratings
My Recent Testimonials
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“Our agent, Paula Scarbrough, handled all the aspects of our property purchase with calmness, promptness, and expertise! She didn't pressure us and was honest about the properties strong points and its negatives. Paula was very logical and insightful about our offering price. She was always great at responding to our questions or concerns. We both thought that Paula was everything we needed our realtor to be! It was a fun and productive experience.”
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“Paula provided outstanding services when selling the property. She was knowledgeable of the area's market and responded quickly to any inquiries I had. Her willingness to assist with setting up meetings, gettting the necessary permits, and working with both the buyer's agent and me were commendable. I would definitely use Paula again and would reccommend her to friends.”
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“Paula was great! She worked through a difficult sale and provided spot on recommendations throughout the process. I would highly recommend her.”
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“Paula is very professional and a great pleasure to work with!”
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“Paula stayed professional despite very challenging circumstances beyond our control as well as a personal family loss during the sale of my property. I would highly recommend her without reservation.”
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“Outstanding service and always very professional. Paula is well organized and always a pleasure to work with!”
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“Paula was amazing! She went above and beyond in providing personal attention to our needs. And, that was important to us as we had already relocated to Colorado. She kept in contact with us each step of the way and we were able to make an easy sale without coming back to TN. We are happy with the outcome and felt secure with Paula's real estate management practices and her personal attention. She is extremely thoughtful and conscientious. We highly recommend her services. She is a wonderful real estate agent!”
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“Paula continues to be the professional person that she's always been. Wouldn't dream of using anyone else.”
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“Paula is a very nice person who listened to our needs. I appreciate that she was not pushy or overbearing. I always felt comfortable contacting her.”
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“Paula Scarbrough went above and beyond in providing us with excellent, professional service. Her responses to our questions were timely and informative. She was wonderful to work with and provided great information on comparable houses in the area. Paula made the process of selling our parents' house pleasant and hassle-free. Her knowledge and experience made the sale go smoothly, and we were very impressed with her professionalism and expertise.”
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“Paula did a great job. Thank you Paula for all your hard work.”
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“Paula Scarbrough went above and beyond on all of the aspects of our sale. We would highly recommend Paula and the Century 21 team to any of our family and friends. She was very professional and understanding, and walked us through every step, with patience, kindness, and helpful knowledge. It was a pleasure to work with the Century 21 team. Everyone was always so helpful, kind and respectful. We were delighted with our overall experience, and are so thankful to have chosen Paula Scarbrough and the Century 21 team as our Broker, guides and helpers.”
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“Paula Scarbrough is so experienced, professional, and knowledgable about real estate in our area. We knew she would walk with us every step of the way toward selling our house. She asked great questions about our plans and timeline and helped us make our house ready the market. The house sold in record time. She made this transition in our lives so much more manageable. Much gratitude.”
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“Paula was completely professional and helped us sell a property that had been stagnant for several months. Her approach immediately increased our showings and ended in a satisfactory sale. Great communication and advice throughout the process.”
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“Paula did an outstanding job in selling our property. Have had other realtors list the property with little or no results. Kept us updated and was extremely professional. Thanks to Paula and her staff for making this a pleasant experience. Would highly recommend Paula to anyone wanting to sell their property fast, with great results.”
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“Ms. Scarborough handled our real estate needs that extended beyond any expectations. She remained in constant contact while providing an unequivocal disposition regarding the status of our sale. Her kindness and professionalism remained evident throughout our experience with Century 21 Legacy.”
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“We needed to sell quickly to get relocated for new employment. She had photos taken and posted very quickly and a showing within hours of going active on the listing. Ms. Paula Scarbrough was very thorough in making sure we were well informed of all potential buyers and what was in our best interests. Despite other time commitments, Ms. Paula met with us at our convenience promptly and with great guidance.”
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“We were using Paula Scarbrough to look for a house before we had to call our local search off for a move out of state. She was very knowledgeable and helpful through all of that and so we were comfortable in her ability to get our house sold and for the right price. We had to list our house fast and she had it professionally photographed and on the market within a week. Paula was patient and guided us through several offers as we waited for the right one for us. She truly wanted to get us the best we could get. She guided us through inspection and the following repair work. From start to finish, we were very pleased. I only wish we could have had her in our house search out of state!”
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“Paula was very friendly and down to earth. She kept us in the loop and was always free to talk with us. Would recommend Paula every time Would certainly use Paula again”
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“Paula did a fantastic job!”
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“Paula Scarbrough was a very professional realtor who made the selling process easy. She was always available to attend to our needs from the point of listing to the closing. Thank you, Paula!”
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“Thank you Paula , you are the best.”
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“My father's home was not easy to gather comps on in the Athens area. While it is a great house, it is old and needs updating. With 7 of the 9 "owners" living out of town, it was not easy to do repairs, or do much "getting ready to market". Paul was very honest with us from the beginning that there it might be hard to find the right person for the house. We had other offers, but I appreciate Paula's input each time we had an offer. While we were all ready to close on the house, she certainly did not rush us into taking the first contract we had and was very patient to find the right buyer for the house. I think the other 8 in the family will agree with me that we are all very pleased with the sale and also with Paula as our realtor.”
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“Paula has done a wonderful job for us. She helped us while we were having difficult health events with my Mother. She was courteous, knowledgeable and helpful in informing my elderly mother of the situation. The Graves family”
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“Paula was so knowledgable and personable. Very helpful answering all my questions and addressing my needs.”
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“Paula was the perfect agent to list our property with! Her marketing techniques (beautiful photos, use of social media, etc.) allowed our property to be seen by many & she worked professionally & swiftly to get our land under contract in only 1 week! If you are looking for an agent that is kind, hard-working, knowledgeable, & dedicated to her career then you are looking for Paula!”
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“Paula is pure class. She is professional, kind, and an advocate for her clients. Paula is someone you can trust and feel confident that she has your best interests at heart. She is not focused on commission, only doing what's best for her clients. This is our second time using Paula and I would never use anyone else! Paula is patient and kind. She does not force you to make a decision. Instead, she gives you the facts and figures without judgement or personal gain.”
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“Paula is a very professional, knowledgeable local agent who was very helpful during the sale of one home and the purchase of another. Highly recommended Completely satisfied with the service received from Paula/Robinson Realty Century 21 in both the sale and purchase of our homes”
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“Couldn't have asked for a smoother process from selling my current through the purchase of my new home. Paula was great.”
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“Very knowledgeable and easy to work with.”
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“I always invite three agents to review our sales proposals and compete for my business. Our decision to go with Paula Scarbrough was based on her professional attitude, how she responded to our requests, her attention to detail and her ability to listen to us and accept our feedback! Paula knows her business and the local real estate market! Easiest sale I have ever experienced! Excellence in every detail! Only visited Paula twice at her office. Clean and professional environment. Paula was always available as scheduled! I would employ Paula again if I bought or sold in this area. I would also request her valued opinion for real estate questions I may have in the future, regardless of where we might buy or sell. Thank you, Paula!”
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“Once again, Paula Scarbrough made the home buying process easy, understandable, and as fast as possible. She is and has always been so dependable, knowledgeable, and professional and we are so thankful to have had her expertise again. We will be selling our other house soon and will be using Paula again. Wonderful experience and I can't reccomend her enough!”
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“My family had originally bought the property through Robinson Realty in 1978. The agency has a high level of regard throughout our county, and Paula Scarbrough has a reputation for kind consideration, critical thought, and patience with clients who may need greater advice in considering the marketing of the property. All of these factors were important to my sister and me when we were faced with the need to sell the property. Paula made the whole process incredibly easy for both of us. She worked with two heirs, both who lived out of town (I live out of state) as well as a third party co-manager of the estate. She communicated compassionately and effectively with us all and was quick and effective in marketing the property. Amazingly, the property was on the market for mere hours when we got an offer, which we countered and eventually reached an agreement both sellers and buyers appreciated. I really believe we would not have had such a positive outcome for a previously unforeseen transaction had we worked with anyone else. Paula was a servant leader for all concerned, and she truly made everyone in the business transaction happy. She's the best there is at what she does! All aspects of the sale were very easy and considerate. Paula knew the area well, so she had a good idea of what she would be selling and what was expected. She found buyers who were eager to work with us, and she worked on our behalf to make sure all of us were not only satisfied but also excited by the outcome. That is not always how things go, and I believe her style of service to customers makes her a real blessing for both sides of the transaction. Paula clearly enjoys working with people to locate the right home. This is a skillset honed over years of listening, supporting the decisions of her clients, and being available when needed. Her demeanor was valuable to us, and it really made our interactions more pleasant and positive with each other (we, the sellers) because there was no ambiguity and no conflict thanks to her guidance. It is remarkable how Paula Scarbrough was able to help us sell our inherited property during a pandemic, with the variables of out-of-town sellers, and a buyer who needed to meet a specific timeline to take residence. She met everyone's needs but exceeded our expectations of what a real estate sale can be. Lesser agents might have accomplished the sale with an acceptable outcome, but our experience was beyond our expectations. I feel lucky to have had access to her professional care in this transaction. Her expertise not only helped us to achieve the goal of the sale, but also save money in the process. There were no downsides to the experience.”
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“Paula Scarbrough was very understanding of my 90 year old father’s needs and my concerns for his safety. She knows her market well and we connected with the perfect buyer on the very first person who looked at the house. A full price, cash sale to the first person who looked at the property——what more could you ask! Communication throughout the process was excellent. Paula was the perfect choice for our needs. I would highly recommend Paula for your real estate needs in Athens, TN and surrounding areas!”
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“Excellent”
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“The only thing I can say is that she knows what she is doing she is the BEST”
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“Paula did a thorough job kept us well informed. She always emailed with showing feedback. She is very positive and encouraged us when the showings slowed..”
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“Paula did well, sticking with it, to make the sale. Even though it took a while to find the right family, she persevered and got the job done. Also, we appreciated the negotiation she did. Would recommend her to friends.”
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“I felt that Paula would be someone that I could trust.”
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“Paula was an excellent agent in every respect. I would always use her if I was selling or buying and would enthusiastically recommend her to family and friends.”
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“Paula's web-site information and bio were excellent and strongly influenced our decision to meet with her to determine if she was a good fit for us. After meeting Paula we were confident that she was the right agent for us and our particular situation.”
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“As I stated, Paul is a lady who became a dear friend.”
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“Paula Scarbrough is extremely knowledgeable in the McMinn County, and surrounding areas. She is very approachable and not pushy. She found a great home for us, and years later sold that home for us. Closing during purchase, and while selling, was painless. We've worked with many realtors in the last 22 years and hold Paula as the standard, to which all realtors should align themselves. Thank You Paula!”
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“Paula Scarbrough was professional, knowledgeable, and considerate. The Robinson Century 21 office staff was always courteous, nice, and messages were promptly relayed to Paula Scarbrough. Thank you Paula Scarbrough for navigating me though unfamiliar territory and providing sound advice even through my emotional attachment to our life-long family home. It was a pleasure working with you. I so appreciated your kindness and supportive guidance in this process.”
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“I was overwhelmed at getting everything done and selling my house. I didn't know what to expect. The first time I met Pauls Scarbrough she put me at ease and walked me through what I needed to do. Also,later on when I had a bad experience with a contractor whom I consider to be a con man because of poor work done at my house she told me to tell him I didn't need any more work done to sell the house. He was very pushy and thought I was an easy mark. When I told him she said he could call her if he had a problem with it he didn't like it but he left and didn't come back. That was a huge relief for me. Being in Cleveland with no family close,it was such a scary situation so I am very thankful for her advice and help. I would have to say,for me,Paula went above and beyond. Thank you, Paula.”
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“We knew Paula to be a person of integrity and valued her knowledge of McMinn County and surrounding areas. Paula is incredibly professional! She listened carefully to our desires and was very patient as we considered different options while looking at houses. She helped and encouraged us every step of the way. We are grateful for Paula’s expertise and all she did to find the just right home for us!”
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“Paula Scarbrough is the ultimate professional and a realtor that works hard for you! Having dealt with Paula to purchase my home, I suggested that my Mom use Paula when she was selling her home. Not only was there a quick contract but the caring and compassion shown to my Mom was above and beyond. I would definitely recommend Paula since I know what a great job she does for her clients, both from a buyer and a sellers perspective!”
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“Paula was very knowledgeable of the local market and had great suggestions. She was professional, and our property in Athens sold quickly. We're very pleased with our experience.”
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“Paula is very effective and professional. I would highly recommend her for your real estate needs”
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“Thank you Paula!”
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©2022 . All rights reserved. CENTURY 21®, the CENTURY 21 Logo and C21® are service marks owned by Century 21 Real Estate LLC. Century 21 Real Estate LLC fully supports the principles of the Fair Housing Act and the Equal Opportunity Act. Each office is independently owned and operated. Some or all of the listings may not belong to the firm whose website is being visited. Licensed in TN #265545
